Enterprise IT Services
Many organizations face the challenge of balancing day-to-day
IT needs while continuing to scale their business. How can FIT
support your internal IT team?
The Challenge
Overstretched Team
Team is overworked
In many cases, an internal IT team is primarily occupied with handling routine activities such as end-user requests, operational maintenance, and outage resolution.
The Solution
Project Support
Your dedicated team of FIT engineers will strategize, plan, budget, implement and manage projects to completion. Each project will have a kick-off call and weekly progress calls.
Reactive, Not Proactive
Since your IT team is kept busy with the day-to-day needs, they’re forced to be primarily reactive, rather than proactive. This can make it difficult for your organization to scale smoothly, and may force new projects and initiatives to be put on hold.
Support System for Internal IT
We support your internal IT team by conducting proactive maintenance on your environment to improve efficiency, reduce downtime, and provide top-notch customer service.
Maintaining a Knowledge Base
It’s uncommon for an in-house team of engineers to specialize in all areas of IT, meaning that new initiatives often require extensive research,trial and training before they can be completed. Plus, with turnover, you may lose vital components of your internal knowledge base.
Filling Knowledge Gaps
Our team of more than 60 supports a user base of 10,000 across different industries and verticals. We have gained expertise on about a wide range of enterprise IT toolsets and processes, making us a valuable and extensive knowledge base for your team.
Underutilized Toolsets
Many organizations are using toolsets to improve their efficiency, but are finding that their team doesn’t have the timeor expertise necessary to optimize its use.
Optimization of Toolsets
We have partnerships with a variety of vendors and can offer discounted licensing on the toolsets that best suit your environment and needs. More automation enables support for more users and endpoints. We help you streamline your toolsets for maximum efficiency, allowing you to do more with less.
Cost of Training and Retention
Technology employees have the highest turnover rate of any industry. The cost of finding, hiring, training and retaining IT talent is prohibitively expensive for most organizations.
Proactive Technology Business Planning
Every quarter, we look for ways to apply technology to improve your operations, reduce costs, and boost efficiency. This high-level consulting results in a custom Technology Business Plan, which evaluates your environment and provides recommendations for improvement while staying within budget.
Our Enterprise IT services are the answer to all your business needs.
Organizations must balance the complexities associated with scaling their operations with addressing daily IT needs. Shreetik Infotech furnishes your team with tailored IT support and proficiency throughout every stage of their workflow, from managing specific projects to implementing proactive maintenance. Our team ensures the success of each IT project by furnishing project management and facilitating weekly touchpoints. Additionally, we facilitate the maintenance of peak performance through the refinement of toolsets, thereby enhancing efficiency. we offer a comprehensive suite of technology solutions for organizations of diverse sizes, facilitating their operations to run more efficiently.
We are dedicated to providing your company with the highest quality Enterprise IT services. Whatever your needs may be, we are able to assist you. For more information about our Enterprise IT services or any of the other white-glove services we offer, please do not hesitate to contact us.